School Staff Member 1 review

Marvella Matias Segovia

Marshall Middle School

United States, Texas, Houston
1 average across all questionnaire ratings for this reviewee

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All reviews for this reviewee

Comments: My experience with Marshall Middle School has been terrible. The counseling staff does not care about student mental health. Marvella Matias Segovia has completely failed as a school counselor. She lets students get harassed without any consequences. The overall school environment is hostile and dangerous. Police and ambulances have come to the campus multiple times. The administration and staff are completely failing to keep our children safe.

  • Reporting: 2025-2026
  • Reviewed By : Parent/Guardian
  • School Staff Member's Role: Counsler
  • Ref #: 222

Ed-Cred Status

Ed Cred Reviewed Reviewed
Questionnaire

How well does the staff communicate with parents regarding your child's needs, progress, and concerns?

1/5

How professional is the staff in their interactions with parents, students, and colleagues?

1/5

How supportive is the staff in addressing your child's academic needs?

1/5

How well does the staff collaborate with teachers to support your child’s development?

1/5

How well does the staff demonstrate respect for the diverse backgrounds and needs of students?

1/5

How quickly and effectively does the staff respond to questions or concerns from parents?

1/5

Overall, how satisfied are you with the staff’s efforts to support your child’s educational experience?

1/5

What do you appreciate most about the staff’s approach to working with students and parents?

I do not appreciate anything about the approach of the school counselor, Marvella Matias Segovia. She has shown a complete lack of care and professionalism when it comes to my daughter's safety and well-being. My daughter faces constant racial harassment and bullying at Marshall Middle School, yet Ms. Segovia completely ignores our cries for help. She does nothing to address the racist nicknames targeting my daughter's skin color, and she dismisses our concerns when we report them. Her absolute refusal to support student mental health or protect targeted children makes her an ineffective and unhelpful counselor.

Are there any areas where you believe the staff could improve in supporting your child's needs or fostering a positive school environment?

The staff must improve in major ways to protect students. Counselor Marvella Matias Segovia needs to take bullying seriously. She must stop ignoring active racial harassment on campus. The staff needs to foster a safe environment for all children. They must protect students from targeted skin color insults. They must stop dismissing parents when we report these safety issues.

Can you share an example of a positive and/or negative interaction or experience you’ve had with the school staff?

I have had deeply negative experiences with the school staff. My daughter faces constant racial bullying at Marshall Middle School. Other students mock her skin color and use cruel nicknames. They refuse to call her by her actual name. I reported this directly to counselor Marvella Matias Segovia. She did absolutely nothing to fix the situation. She completely brushed our concerns aside and ignored my daughter's distress.

Reviewee profile
Reviewee
Marvella Matias Segovia
Role
Counsler
School
Marshall Middle School
Country
United States
State / Region
Texas, Houston
Published reviews
1
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